Help for your next step.

The Before You Bid field rules, the Rule of 72 explainer and the introductory tools are free to explore. Start at Before You Bid or browse Tools & Checklists. If you requested the checklist by email and it has not arrived, check spam and promotions folders and the mailbox for the address you entered. Forwarded email may also be held in the original mailbox. Delivery is automatic, but arrival can vary; repeating the same request may not send another copy. The full guide remains available here while you check your email.

The Complete Playbook is $497, one-time — no subscription, no renewal. Checkout is handled by SamCart, and your payment receipt comes from SamCart separately. See what's included before you buy.

Your access is connected to the email address you used at checkout. Create your account — or sign in — with that same address, then open the activation page.

• Bought with a different email? The activation page can send a six-digit code to your checkout inbox to link the recorded purchase to your current account. The code expires after 15 minutes; email arrival depends on your mail service.
• No longer have that inbox? Submit a purchase-access claim from the activation page. It records a request for administrator review; submitting it does not grant access, and a review time is not currently available.
• Confirmation email missing? Check spam, and your checkout inbox. If you already have an account but forgot its password, use password reset on the sign-in page. A password reset does not confirm a purchase or grant Playbook access.

The Refund Policy governs: Playbook sales are final except where the law requires otherwise. Billing records are in your SamCart receipt, which lists the order and payment details. For technical, billing or statutory refund questions, save a private support case after signing in. Your case number and updates remain available in My cases. Submitting a case does not issue a refund or change access. When a verified refund notice is processed, access granted by that order is revoked — your saved research is not deleted.

Winston is the AI research and education assistant inside the paid Playbook. He helps you think through Playbook material and official sources. He is not a human, not a lawyer, and not a licensed advisor; he does not pick properties, promise outcomes, review your deal personally, or pass messages to anyone. For account and access problems, use this page — Winston cannot change your account, and no automated tool can issue refunds or modify orders.

For anything account-specific, sign in and use the activation page for checkout-email verification and purchase-access claims. The claim form is limited to linking a recorded purchase when your checkout inbox is unavailable; general technical or billing issues instead go to My support cases. Cases have an Open / In review / Resolved / Closed status and customer-visible updates. A handling time is not promised. Account details stay private; omit passwords, codes and payment-card details.

Own a property from a tax sale and need exit help? That is a separate paid service — see Exit Strategy Help. Personal coaching, when available, is separately purchased, prepaid and scheduled via Winning Edge Coaching.